Business Success Manager (German Speaking)
Job type: Permanent, Full-time
Location: Montreal, QC
The Earth Rated Team
We take pride in creating high-quality, innovative products designed to help make cleaning up after your pet less of a chore.
Earth Rated is a small Canadian company with a close-knit family feel and a powerful market presence. We’re growing fast and are seeking talented, creative and dynamic people to help us become the most valued and trusted brand in the pet industry.
We offer competitive salaries and benefits, and an all-around awesome work environment.
One of our team members had something to add:
“Phenomenal workplace. Do you want to wake up every day excited to do what you’re passionate about? Want endless opportunities to learn and grow? Want to work with people so friendly and kind that coming to the office feels like coming to your second home? Of course you do. Apply now!”
Earth Rated is looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities in partnership with the Sales Representatives.
Do you have a flair for client communication and understand consumer behavior? Do you enjoy selling and building relationships rather than prospecting or cold calling? If so, we’d like to meet you!
- Partner with regional Sales Representatives to achieve quotas while keeping clients satisfied and engaged with our products and services.
- Develop and maintain solid relationships with existing clients in order to increase revenue.
- Assume overall responsibility for the operational care of assigned customers in order to ensure complete customer/ client satisfaction.
- Ensure that organizational goods or services consistently meet client needs.
- Monitor and analyze customer purchasing patterns.
- Forecast and track key account metrics.
- Provide exceptional customer and client service.
The Ideal Candidate
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
- Experience delivering client-focused solutions to address customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Solid knowledge of MS Office (specifically Excel)
- Excellent listening, negotiation and presentation abilities.
- Strong verbal and written communication skills in German and English
Education & Experience
- BSc/BA in in Business Administration, Sales or relevant field OR relevant work experience
A Career at Earth Rated: What You Can Expect from Us
- A beautiful open office space, complete with a kitchen, lunchroom, and lounge area
- A safe and welcoming work environment with fully implemented COVID security measures
- A company culture that fosters creativity and development
Benefits & Work Perks
- Health & dental care coverage
- Health & wellness programs (an on-site gym coming soon!)
- Cell phone plan
- Continuous learning and development opportunities as well as complete access to a diversified online learning platform, Udemy
- Free snacks & coffee
- Dog-friendly office
- Unlimited Earth Rated poop bags