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The 4 women behind our amazing customer service team, from left to right: Victoria, Marsha, Taylor and Vanessa

Meet our

Customer Care Team!

Talk to them about any questions or feedback you have, they're here to listen! Especially if it's about your dog.

Our customer service team is available from
Monday to Friday between 10am – 6pm (EST)

Toll-free:1-888-354-2818
Local:514-316-2404
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Write to our Customer Care Team






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    Earth Rated
    8500 Decarie Blvd., 7th Floor
    Mont-Royal, Québec
    H4P 2N2
    Canada
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    FAQ

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    Thank you
    for contacting us!

    We should get back to you within a few hours, except during evenings and weekends. That’s when the dogs take over the office, and without thumbs, they don’t have the dexterity to type.

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