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We’re all about making our customers’ lives simpler and better, and that means allowing you to find a quick answer to some common questions below. If you’re still looking for help or want to share some valuable feedback, get in touch!
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We love making your life simpler with quick answers to some common questions.
General
Pet waste is a nonpoint source pollutant. This means that when it’s not picked up, it can wash into runoff water and pollute waterways. Pet waste can also contain harmful viruses and bacteria, as well as nutrients from pet food that can throw ecosystems off balance. Let’s all do our part to keep water and green spaces clean.
You can find us in 20,000+ stores worldwide. Use our Store Locator to find a store or online retailer that carries our products.
Our office is located in Montreal, Canada. Come say Bonjour!
Our mission is to make everyday moments for people and their dogs simpler and better. We do this by designing innovative products that are thoughtfully-unexpected.
In 2009, we set out to encourage responsible dog-ownership by creating poop bags and a dispenser that made picking up less of a chore. Today, we’re the dog brand you know and trust. As a B Corp certified company, we integrate environmental and social considerations into everything we do. From our poop bags being made using 65% certified post-consumer recycled plastic, to our community partnerships, we’ve taken everything into consideration when developing our products. We’re always evolving. We put community first. And we’re rooted in responsibility.
Poop Bags
Shop nowThey are 15 microns thick, making them tough enough for even the biggest mess.
We do. Our easy-tie handle bags are extra wide and perfect for handling big messes. Our refill rolls are also surprisingly long (measuring 9”x13”), and roomy enough to pick up after dogs of all sizes.
Our head office is located in Montréal Quebec and our bags are manufactured in China.
We make a lot of bags. By using 65% certified post-consumer recycled plastic, at the volume we produce, we’re able to give a second life to more than 5 million pounds (2.2 million kilograms) of landfill-bound plastic every year. We use less energy, and are less reliant on fossil fuels, because we’re not creating plastic from scratch. And we’re contributing to the circular economy and efforts to reduce plastic waste. By choosing bags made from 65% post-consumer recycled plastic, you’re helping to reduce plastic waste, too. Learn more about Responsibility at Earth Rated.
Grooming
Shop nowOur wipes are perfect for quick cleanups of paws, face, body and bum. They’re soft, large (8"x8" or 20x20cm), and textured to remove more dirt. They’re hypoallergenic, free of alcohol and parabens, and gentle enough for daily use.
Our wipes are made of Lenzing VEOCEL™fibers derived from wood grown in responsibly managed forests. Our wipes have earned the USDA Certified Biobased Product label. Third-party verification concluded that our wipes' content is 99% biobased and comes from a renewable source (cellulose).
Our wipes should not be flushed as we have not specifically tested the impact that this might have on your system.
Absolutely. Our wipes are cruelty-free and Leaping Bunny certified.
We're glad you asked! We've created a tool to help you determine which products are best suited for your dog depending on their needs and coat type. Check it out here.
Our grooming line products are made with a mixture of natural and synthetic ingredients, with more than 90% of ingredients being naturally derived. Our packaging is also made of 25% of post-consumer recycled materials.
Our grooming line incorporates Zinc ricinoleate, an odor-control agent. This ingredient tackles odor as it traps and absorbs odor particles.
Great news! All of our grooming products have gentle formulations which are hypoallergenic and free from harsh chemicals.